Terms of Service

These Terms of Service govern access to and use of Warpgate, operated by Warpgate Pte. Ltd., a Singapore-incorporated company with UEN 201921421D.

Warpgate provides AI-native software services for established businesses, including document workspaces for uploading files, searching workspace content, generating source-grounded answers, and exploring extracted entities and relationships.

Users sign in by magic link and, when enabled by the workspace operator, Google OAuth. You are responsible for maintaining control of your email account, devices, and organization invitations.

If you access Warpgate for an organization, you represent that you are authorized to use the service for that organization and to upload or process the materials you submit.

You retain ownership of documents, files, prompts, messages, workspace memories, and other materials you submit to Warpgate ("Customer Content"). You grant Warpgate the rights needed to host, process, index, search, analyze, display, and return Customer Content to provide and secure the service.

You are responsible for Customer Content and for confirming that your use of Warpgate complies with confidentiality obligations, data protection laws, contracts, and internal policies that apply to you.

You must not use Warpgate to:

• violate law, contracts, intellectual property rights, or privacy rights;
• upload malware, exploit code, or content intended to disrupt the service;
• attempt to access another customer's workspace, files, or data;
• reverse engineer, scrape, overload, or bypass security controls; or
• submit regulated data unless your agreement with Warpgate permits it.

Warpgate uses AI systems to parse files, generate embeddings, extract entities and relationships, and answer questions from workspace context. AI output can be incomplete, inaccurate, or unsuitable for a particular purpose.

You are responsible for reviewing output before relying on it. Warpgate is not a substitute for professional, legal, financial, medical, or other expert advice.

Fees, billing cadence, subscription tier, usage limits, taxes, payment instructions, and renewal terms are set out in the applicable order form, invoice, statement of work, or subscription agreement.

Unless a signed agreement says otherwise, subscription services renew monthly and out-of-scope work requires written approval before it is billed separately.

Warpgate is currently an early access product. Features may change, be limited, or be discontinued. The service may be interrupted for maintenance, security work, provider outages, or operational reasons.

Warpgate may suspend access if needed to protect the service, comply with law, investigate misuse, or prevent harm to another user, customer, or provider.

Each party should protect non-public information received from the other party using reasonable safeguards. Warpgate applies workspace and organization boundaries in the application, but every customer remains responsible for granting access only to appropriate users.

If a separate data handling annex, data processing agreement, or statement of work applies, that document controls for the covered engagement or workspace.

To the extent permitted by law, Warpgate is provided on an "as is" and "as available" basis without warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation.

Except for excluded claims, each party's total cumulative liability arising out of or related to the service is limited to the fees paid or payable for the applicable service during the three months before the event giving rise to liability.

Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business, or data. The limitation does not apply to payment obligations, breach of confidentiality, gross negligence, willful misconduct, or infringement of intellectual property rights.

Either party may need a way to end access. On termination, Warpgate may disable accounts and workspaces, subject to export rights, retention obligations, billing obligations, and legal holds.

Provisions that by their nature should survive termination continue to apply, including confidentiality, intellectual property, payment obligations, liability limits, and data handling obligations.

Unless a signed agreement says otherwise, these Terms are governed by the laws of the Republic of the Philippines. The parties will first try to resolve disputes through good-faith negotiation for 30 calendar days from notice of the dispute.

Disputes not resolved in that period are subject to the exclusive jurisdiction of the competent courts of Metro Manila, Philippines.

Questions about these Terms can be sent to support@warpgate.tech.